At Council, we prioritise the safety and wellbeing of children and young people. We are committed to implementing child safe practices to create an environment where children feel safe and included. We screen candidates to ensure their suitability to work with children, this includes conducting National Police Checks, Working with Children Checks, and through reference checks. Our commitment to child safety is explained in Council's Child Safe Commitment Statement.
Your next career move is here!
As the Aquatics programs Coordinator, you will be responsible for managing the direction and day-to-day operations of Aquatic Programs including but not limited to instructor/teacher management, class supervision, program efficiency and customer service delivery. You will drive innovation in aquatic program design and delivery, and customer service excellence.
Key Responsibilities:
- Lead the development, coordination, and implementation of aquatic programs, including Swim School, across City of Parramatta facilities.
- Oversee recruitment, training, rostering, and performance assessment of staff, ensuring high levels of customer service and teamwork.
- Develop, implement, review, and evaluate industry-standard policies and procedures for all aquatic programs.
- Assist with grant applications, manage procurement within budget, and ensure cost-effective operations aligned with the annual Management Plan.
- Maintain effective communication with stakeholders, coordinate program promotion with the marketing team, and handle customer relations and feedback efficiently.
About you
We are looking for someone with:
- AUSTSWIM, Royal Life Saving or Swim Australia Teacher of Swimming and Water Safety
- AUSTSWIM or Swim Australia Teacher of Infant and Preschool Aquatics
- Current resuscitation certificate
- First Aid Certificate
- Minimum 3 years’ experience in a similar role
- Strong background in program and service delivery, including managing, revising, and developing new programs.
- Demonstrated ability to accurately handle and reconcile tills at the end of shifts.
- Proactively identify and manage safety hazards and prepare high-quality reports and correspondence.
- Skilled in marketing and promoting services, with strong communication, negotiation, and dispute resolution abilities.
- Proven leadership in handling difficult clients, solving problems efficiently, and working harmoniously within a team environment.
What’s on offer
We are offering an attractive remuneration from $101,563 to $111,820 plus 11.5% Superannuation.
In addition, City of Parramatta also offer excellent employee benefits which include:
- 14 weeks paid parental leave
- Access to Long Service Leave after 5 years
- Significant leave benefits (up to 12 days flexi-time, 3 additional leave days at Christmas, 15 days sick/personal leave, 2 days health and wellbeing leave per year)
- Learning and development opportunities
- Health and wellbeing programs (Fitness Passport, Flu Shots and more)
Want to know more?
Further information regarding the requirements of this role can be found in the attached Position Description.
Review our Values Flyer, which outlines Council's core values and behaviours.
As this is a child-related position, prohibited persons as defined under the NSW Child Protection Act are not eligible to apply.
This position requires the preferred candidate to undergo a Criminal History Records check. A criminal history does not necessarily disqualify a prospective candidate from selection.
This position requires the preferred candidate to undertake a Pre-Employment Medical Check, which also includes a Drug and Alcohol test.
The City of Parramatta supports a Drug and Alcohol-free working environment and employees may be subject to random testing as a result.
Inclusion, Diversity and belonging lies at the heart of how we recruit at the City of Parramatta. We continue to commit to creating a diverse and inclusive workplace and hire great people with a wide variety of skills, experiences, and backgrounds. We invite candidates of all ages, people with disability, Aboriginal and Torres Strait Islander Peoples, women, ADF veterans, LGBTIQA+ and other culturally diverse groups. We are committed to making reasonable adjustments to provide a positive, barrier-free recruitment process and supportive workplace.
Please note you must be an Australian or New Zealand citizen or a permanent resident or have unlimited working rights in Australia to apply for this position.
