About Deploy Sports

Deploy is a leading teamwear and sports equipment brand that designs, develops and manufactures high quality sporting products to clubs, schools and players across Australia. We care about quality products, straightforward service and making life easier for the people who keep sport running.

About the role

As an Account Executive, you will work daily with customers to coordinate teamwear, uniform, equipment and football orders, build and maintain their online stores, and follow orders through to delivery.

You will be the day-to-day link between our sales team, customers and internal teams, making sure information is accurate, next steps are clear and customers are kept informed. You will also prepare quotes, support repeat orders and identify opportunities to help existing clubs with additional products.

This is an opportunity for a recent grad, or those looking to build practical experience in sports business, sales and account management. The role does not carry an individual sales target.

Key responsibilities

Customer relationships and sales administration

• Act as a day-to-day contact for customers following the sales handover, answering order questions and keeping agreed actions moving.
• Work closely with the sales team to understand each customers requirements, agreed pricing, commitments and deadlines.
• Maintain accurate customer records, order paperwork and task updates, following Deploy Sports’ systems and processes.

Order coordination

• Enter and coordinate teamwear, uniform and football orders, checking details before they move to the next stage.
• Follow up missing information such as sizes, quantities, personalisation, logos and required approvals.
• Liaise with customers and the sales, design, production and warehouse teams to track progress, resolve discrepancies and escalate issues early.

Club ecommerce stores

• Build club stores using established templates, approved product ranges and agreed branding.
• Upload and maintain product information, images and approved pricing, checking store details before launch.
• Coordinate setup and updates with the relevant internal teams, help clubs understand how to use their stores and refer technical issues for support.

Quotes and repeat orders

• Prepare quotes using approved pricing and help clubs understand their product and ordering options.
• Follow up quotes, replenishment needs and repeat orders with existing clubs.
• Identify opportunities for additional products and work with the sales directors on larger or more complex opportunities.

Dispatch and final delivery

• Coordinate delivery details with clubs and the warehouse team, including delivery addresses, contacts and required dates.
• Monitor dispatch and tracking information, follow up delays or missing items and keep clubs updated through to delivery.
• Help resolve delivery issues with the relevant teams and confirm the club understands the outcome and any remaining actions.

About you

This role would suit a recent graduate in sports business, sports management, business or a related discipline looking for their first opportunity in a sports business.

We also welcome applicants with relevant skills gained through retail, customer service, administration or volunteering. Previous full-time sales or sports industry experience is not required.

You will bring:

• Strong organisational skills, excellent attention to detail and the ability to manage several club orders at different stages.
• Clear, professional communication and confidence speaking with customers and writing accurate emails.
• Reliable follow-up, a willingness to ask questions and the ability to flag problems before they become bigger issues.
• Confidence using email and spreadsheets, with a willingness to learn ecommerce, order management and task management systems.
• An interest in sport and a desire to learn how to build lasting club relationships.
• A practical approach to teamwork, taking ownership of tasks and following established processes.

What you will gain

Practical experience across account management, quoting, ecommerce and order fulfilment.

You will work alongside experienced sales directors, build relationships with clubs and develop a foundation for a career in sales and the sports industry. Training and guidance will be provided on Deploy Sports’ products, systems and processes.

What success looks like

Club orders and stores are accurate, customers receive timely updates, quotes and repeat orders are followed up, and issues are raised early.

The sales directors can rely on you to keep administration organised and agreed actions moving through to completion.