Do you have the following qualities? - Detailed knowledge of fitness and a passion for teaching others to learn about fitness
- Excellent communication skills both face to face, over the phone and online
- Sound administration and organisation skills
If you answered Yes to all of these questions and you enjoy providing outstanding customer service, we want you! The Australian Fitness Academy is a registered training organisation committed to providing the highest quality training and career services within the fitness industry. We assist people to create rewarding careers as fitness instructors and personal trainers. With the growth of our business, we require a Student Support Officer with exceptional communication and administrative skills to join our education team and help our students to achieve their goals.
The responsibilities include: - Provide support services to students participating in online and face to face fitness courses.
- Clarify and explain fitness, exercise, nutrition and health related topics to students via the Learner Management System (LMS), webinars, emails and phone
- Monitor the participation and progress of students throughout fitness courses, track and record their activity
- Achieve targeted course completion rates
- Provide guidance and support to assist students to complete assessments and improve their knowledge and understanding within allocated course timeframes
To be considered for selection you should have: - A thorough understanding of the units of competency contained within the current Fitness Industry Training Package
- The ability to engage students and apply effective training and communication strategies
- The capacity to create a supportive and friendly learning environment
- Proficiency in IT programs and Learner Management Systems (Microsoft Office, Moodle)
- Sound organisational skills and ability to prioritise tasks
The required Qualifications and Experience include: - Exercise Science degree or Diploma of Fitness, Certificate III and IV in Fitness
- Certificate IV in Training and Assessment (TAE) - current
- Assessing within the Fitness Industry Training package courses
- Fitness Industry experience and / or previous employment with a Fitness RTO
- Working with children check
As a member of the AFA Team, you will have a major influence on the development of our graduates to ensure they enter the industry as work ready fitness instructors and personal trainers. Applications close: 5pm on Wednesday 31st January 2018 For a full job description or more information, please contact info@afa.com.au or call (03) 9532 7800. | 
