The Picklr is positioned to be one of the most influential voices in pickleball and is already the industry leader of indoor clubs in the USA. Pickleball is the fastest-growing sport in the world, and The Picklr is meeting the demand for the ultimate pickleball experience with an inspiring, athlete-driven brand. The Picklr Australia and New Zealand will be opening its first venue in Sydney in mid 2026, offering Sydney-based pickleball players the first opportunity to experience The Picklr’s premium pickleball facilities downunder. If you’re ready to work hard and play hard, come and join our team.
Position Overview
The Assistant Club Manager position will aid the Club Manager with day-to-day operations, programming, and customer service. The goal of this role is to allow the Club Manager to focus on the larger picture (Membership sales, scheduling programs in advance, private event sales, etc.) while the assistant handles the daily tasks such as running of programs and customer service.
Overall Responsibilities
Understands all membership offerings and ways to play at The Picklr
Understands and is able to run/train staff to run all core programs at The Picklr
Proficient with all club software programs (Playbypoint, Aircall, Hubspot, Wingfield, SWISH, etc.)
Provide excellent customer service
Create programming schedules
Communicate with club manager, coaches, ambassadors, and front desk staff
Assist with club cleaning and maintenance
Complete assigned Trainings on time
Meet with the club manager regularly to ensure club goals are being met
Qualifications
Ability to effectively and clearly explain memberships and programming offerings at The Picklr
Ability to communicate effectively with team members, management and corporate team
Ability to organise and create program calendars and schedules
Ability to handle multiple tasks simultaneously and maintain composure under pressure in a fast-paced environment
Ability to learn new software and train employees
Proficient with basic computer software (Word, Sheets, Excel, Xero, etc.)
